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Florence Bank Customers' Choice Community Grants: How Voting Works & How to Win

Florence Bank lets its customers steer grant money to Massachusetts non-profits through a public vote that closes December 31.

Run by: Florence Bank Cadence: annual Vote cap: Not stated on the grants page
Thematic photo for Florence Bank Customers' Choice Community Grants showing Florence Bank Customers' Choice Community Grants voting workflow

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$150,000
Annual donation pool
Over $1.6 million
Cumulative grants awarded
2002
Customer-directed granting since

What is the Florence Bank Customers' Choice Community Grants program?

Florence Bank treats this ballot as the centerpiece of its charitable calendar, and its page frames the offer in plain terms: the bank is donating to a western Massachusetts non-profit, and its customers decide who receives the money. The header on that page brands the institution a Western MA bank, and every branch shares a single mailing point at Florence Bank, P.O. Box 60700, Florence, MA 01062-0700.

Structurally the vote sits in the best-of tradition, yet the payoff is grant funding for charities rather than a ranked title for businesses. That makes it an award-style program in substance even though readers comparing Massachusetts ballots will meet it beside general reader polls. The ballot itself is reached at the address florencebank.com/customers-choice-community-grants, and participation involves no payment step. Organizationally the design is compact: a single donor institution, a single December round, and a field of local non-profits standing in as the candidates.

Quick facts

ItemDetail
OrganizerFlorence Bank
ProgramCustomers' Choice Community Grants
Ballot addresshttps://www.florencebank.com/customers-choice-community-grants
StateMassachusetts
Who may voteFlorence Bank customers, per the form's own wording
Current windowThrough December 31, 2026
Annual donation pool$150,000
Cumulative grants awardedOver $1.6 million

Which editions are documented, and when does the 2026 window run?

Editions of the program stand on the books for 2025 and 2026, and the bank's own text bills the scheme as annual, calling it the Annual Customers' Choice Community Grants Program. The habit reaches further back than those years: in the bank's telling, customer-directed granting has operated since 2002.

The live round is framed by December. Voters are told to be sure to vote before December 31, 2026 to make the vote count, and that closing date is the only day-level marker the page supplies; the December opening goes unnamed. Outcomes from the preceding cycle stay visible, because the ballot carries a View 2025 Grant Recipients link pointing to the organizations chosen in that round.

Key fact: a vote submitted after December 31, 2026 does not count toward the current round.

Fine print is thinner than most contest pages carry. Neither a category roster nor a per-customer vote limit appears anywhere on the grants page; confirm on the live ballot each cycle. Eligibility beyond customer status, and any provision on repeat submissions, occupy the same unwritten territory, so treat the live form as the operative authority for this round.

How does a Florence Bank customer actually cast a vote?

Casting a vote follows the sequence the form prints. The instruction reads, "If you are a Florence Bank customer, type in your favorite non-profit organization below or select one from the list provided, give us a little information about yourself, and click 'Count my vote!'"

The form, clause by clause

Start with the condition: the form addresses customers, so a supporter without a Florence Bank relationship sits outside the intended audience. The organization entry is flexible, handled either by typing a favorite non-profit into the write-in space or by taking a name straight from the list the page provides, and the visible slice of that list runs from the broad label Art to named groups such as Amherst Ballet Center, Amherst Community Theater and Bing Arts Center.

Personal details come next, and the page flags particular fields with an asterisk as required, so an incomplete submission stalls before the button ever does its work. The button carries the program's own phrase, Count my vote!, and pressing it is the act that lodges the pick.

Watch the clock: the bank states plainly that the vote must happen before December 31, 2026 to make the vote count.

How does this grants vote differ from other Massachusetts public ballots?

Massachusetts sustains a busy market for publicly voted contests, and this grants program occupies a corner of it that the others do not. Familiar names across the state include Best of Boston, the Boston Magazine edition of the same title, Best of Cape Cod, the Central Mass Community Choice Awards, BOSS - Best of South Shore and Boston.com Readers Say. Those ballots rank businesses, eateries, services and destinations for general readerships.

Florence Bank's round differs in kind rather than degree: the reward is grant money directed to non-profit organizations, participation narrows to the bank's own customers, and the whole exercise compresses into a December window. For a reader weighing where attention is worth spending, the community-facing character of the Central Mass Community Choice Awards and the reader-driven Boston.com Readers Say ballot makes them the closest neighbours, while Florence Bank's program remains the charitable specialist of the group. Its outcome is measured in payments to charities rather than plaques or bragging rights, which shapes who has a stake in turning out support.

How can supporters strengthen a non-profit's chances in this ballot?

Support here flows from a bounded audience: people who bank with Florence. Reaching non-customers accomplishes little when the form's opening condition is customer status, so outreach lists should begin from the bank's own customer base.

The form dictates the tactics. Spell the non-profit's name exactly as it is officially styled, because a write-in entry has to be matched by hand. Move early in December rather than in the closing days, since the December 31, 2026 cutoff forgives nothing. Have every supporter complete the asterisked fields so a submission survives validation. Because the grants page leaves the per-customer rule unstated, pacing rests on whatever the live form enforces at submission time.

Campaigns wanting a fuller playbook for publicly voted ballots, from outreach templates to timing plans, will find the guide to getting more votes online useful, and the general practice of buying votes online is covered separately.

How to vote in Florence Bank Customers' Choice Community Grants

  1. 1

    Open the grants ballot at florencebank

    Open the grants ballot at florencebank.com/customers-choice-community-grants during the December window.

  2. 2

    Confirm you are a Florence Bank

    Confirm you are a Florence Bank customer, then type your favorite non-profit into the write-in field or select it from the list provided.

  3. 3

    Complete the information the form requests

    Complete the information the form requests about you, filling in every field marked with an asterisk.

  4. 4

    Click Count my vote

    Click Count my vote! before December 31, 2026 so the bank counts your pick.

Florence Bank Customers' Choice Community Grants — frequently asked questions

14 answers covering legality, delivery, quality, pricing and platform specifics.

How do I vote in the Florence Bank Customers' Choice Community Grants?
Go to the bank's grants page, confirm you hold a Florence Bank relationship, then either type your favorite non-profit into the write-in space or choose a name from the list the page supplies. Fill in the details requested about you and press Count my vote!. The bank asks that the whole thing happen before December 31, 2026.
When does the 2026 Customers' Choice voting window close?
Voting stays open through December 31, 2026, and the page warns that a pick lodged later will not count. December is the frame for the whole round; the page gives the closing date as its only day-level marker and names no separate opening day.
Who is allowed to vote in Florence Bank's community grants ballot?
The form speaks directly to Florence Bank customers, so customer status is the participation condition printed on the page. Anything beyond that, such as residency or account-type requirements, is left unstated, which makes the live form the place to verify your own situation.
Can a customer vote several times during the same December round?
The grants page spells out no repeat-submission provision either way. Because every entry carries identifying details about the person submitting, the practical safeguard is the form's own behaviour at the button, and the bank's published terms govern anything it chooses to review.
Does taking part in the Customers' Choice vote cost anything?
Nothing on the ballot page mentions a fee or a payment step; casting a pick is free for the bank's customers. Expense only enters the picture when a campaign separately engages outside help, which is a distinct decision from voting itself.
Can votes be purchased for the Florence Bank Customers' Choice Community Grants?
Paid vote services operate around publicly voted ballots generally, and nothing about this round removes it from that market. What matters here is that submissions are tied to customer information, so any outside support has to fit within the bank's own published terms. The <a href="/buy-award-votes/">award votes overview</a> explains how such services are structured.
Are paid votes compatible with the rules of a bank-run grants program?
Florence Bank publishes its program language on the grants page itself, and that page is where any outside-help question should be settled for this ballot. For the broader legal setting that applies across publicly voted contests, see <a href="/trust/is-buying-votes-legal/">whether buying votes is legal</a>.
Will the Customers' Choice ballot load on a phone?
The vote is presented as a web form at the bank's grants address, so a mobile browser is the expected route in. No app or separate mobile flow is mentioned anywhere on the page.
How does Florence Bank turn customer picks into grant awards?
Customers name the non-profits, and the bank donates accordingly under the Customers' Choice banner. How the yearly pool divides among the chosen organizations is not broken out on the page, so the published recipients list for each round is the clearest public signal of outcomes.
Which organizations can I choose on the 2026 ballot?
The form pairs a selectable list of non-profits with a write-in space, so the full slate for the current round is whatever the live page displays. The list is the bank's own curation, and the write-in space covers any organization it leaves off.
What happens if my favorite non-profit is missing from the provided list?
Use the write-in space that sits alongside the list. Enter the organization's name exactly as it is officially styled so the entry can be matched without ambiguity once the bank processes the round.
How much money has the Customers' Choice program awarded over the years?
The bank prints both the current yearly pool and the cumulative total awarded since the program began on its grants page. Because the bank maintains those figures itself, read them there rather than relying on summaries written elsewhere.
Where can I see who received grants in the 2025 round?
The ballot page carries a link titled View 2025 Grant Recipients, which leads to the organizations chosen in that cycle. Reading it is the fastest way to see how a completed round distributed its support.
How can a supporter get more votes for a non-profit in this program?
Aim outreach at people who already bank with Florence, since the form is addressed to the bank's customers, and ask each of them to finish the short form well ahead of the December 31, 2026 cutoff. Broader campaign tactics for publicly voted ballots are collected in the <a href="/how-to/get-more-votes-online/">votes guide</a>.

Sources

Last reviewed June 2026. Contest dates, rules and vote caps change each season — always confirm the current rules on the official contest page before you vote.

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